Contact Us
Contact Us
Questions about sizing, an order, a return, or a payment? Send us an email and include your order number when relevant.
Business Address
Converselife
1246 Hoffman Avenue, New York 10013, United States
Response Times
We usually reply within one business day, Monday-Friday. Messages sent on weekends or holidays are answered on the next business day.
Before You Write
For delivery details, see the Shipping Policy. For returns, see the Refund Policy. For payment questions, see the Payment Policy.
Order and Tracking Help
Include the order number and shipping postal code when asking about delivery. Review Tracking Your Order for the most common tracking questions.
Sizing and Product Questions
Include the product name or link, the size you normally wear, and any width or fit concerns. We will use the available product information to help you choose.
Returns and Exchanges
For a return request, include the order number, item, and reason. Eligibility and instructions are provided under the Refund Policy. Items should be unworn and in their original condition.
Privacy of Order Details
Do not send full card numbers, security codes, or account passwords by email. Payment and account details should only be entered through the secure account or checkout pages.
Converselife
1246 Hoffman Avenue, New York 10013, United States
Email: support@converselife.com