Refund Policy

Refund Policy

We want you to feel confident ordering from Converselife. Contact us within 30 days of delivery if an item is not right for you.

Return Eligibility

Items must be unworn, unwashed, and returned with the original packaging and included tags. We may decline a return when an item shows signs of use, damage after delivery, or missing components.

How to Start a Return

Email support@converselife.com with the order number, the item, and the reason for the return. We will confirm eligibility and provide return instructions. Return shipping arrangements and any applicable costs are confirmed before the return is approved.

Refunds

After the item is received and inspected, eligible refunds are issued to the original payment method. Please allow 5 business days after inspection for us to process the refund. Banks and card issuers may require additional time to post the credit.

Damaged or Incorrect Items

If an order arrives damaged or incorrect, contact us within 48 hours of delivery with photos of the item and packaging. We will arrange a replacement or refund where appropriate.

Contact

Email support@converselife.com or visit Contact Us. See the Shipping Policy and Payment Policy for related information.

Converselife
1246 Hoffman Avenue, New York 10013, United States